# Connector e-mail
**URL:** https://community.ofelia.com/t/connector-e-mail/5441
**Category:** Q&A
**Created:** [11 December 2014 14:25 UTC](https://community.ofelia.com/t/connector-e-mail/5441 "2014-12-11T14:25:38Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@marcy.ira](https://community.ofelia.com/u/marcy.ira)
#### Post date: [11 December 2014 14:25 UTC](https://community.ofelia.com/t/connector-e-mail/5441/1 "2014-12-11T14:25:38Z")
Hello,
I am using version Bonita BPMN Community 6.2.2. and I am new in this.
Trying to make simple process: Employee asking for permission, Managers approves/denies and employee should get e-mail notification about result. Most of the time this part (sending email, done by System) fails, no email and status is: Failed. In best case status is executing, but e-mail never arrives.
Currently:
SMTP Host: [smtp.gmail.com](http://smtp.gmail.com)
Port: 465
Username: [mygooglmail@gmail.com](mailto:mygooglmail@gmail.com)
Pass: My password (checked, correct)
From: [mygooglmail@gmail.com](mailto:mygooglmail@gmail.com)
To: Variable email
Subject: Test
Where is mistake? What to do to finally receive this e-mail result?
---
### Author:  [@sylvain.bailly](https://community.ofelia.com/u/sylvain.bailly)
#### Post date: [11 December 2014 15:16 UTC](https://community.ofelia.com/t/connector-e-mail/5441/2 "2014-12-11T15:16:57Z")
Hi,
all your parameters are OK. I think that it is a gmail security problem.
Go to your account settings and activate the option to allow the application less secure (see : [http://www.hostingpics.net/viewer.php?id=574208errorMail.png](http://www.hostingpics.net/viewer.php?id=574208errorMail.png))
---
### Author:  [@haris.subasic](https://community.ofelia.com/u/haris.subasic)
#### Post date: [11 December 2014 15:20 UTC](https://community.ofelia.com/t/connector-e-mail/5441/3 "2014-12-11T15:20:00Z")
In the log, we can see:
No recipient address(es) is set (either in ‘to’, ‘cc’ or ‘bcc’
I would say that sometimes your variable (or script) that determines the receipient of the email is empty. So, double check what you described as “Variable email” in your original post.
---
### Author:  [@luqman.subki](https://community.ofelia.com/u/luqman.subki)
#### Post date: [12 December 2014 01:51 UTC](https://community.ofelia.com/t/connector-e-mail/5441/4 "2014-12-12T01:51:18Z")
Hi,
From the error logs, it seems you not successfully captured recipient email using variable thus the log said:
1. org.bonitasoft.connectors.email.EmailConnector: No recipient address(es) is set (either in ‘to’, ‘cc’ or ‘bcc’ - See more at: [http://community.ofelia.com/answers/connector-e-mail#sthash.8kbbZXX5.dpuf](http://community.ofelia.com/answers/connector-e-mail#sthash.8kbbZXX5.dpuf)
You might want to check how u get the recepient email
Hope helpful
---
### Author:  [@Sean\_McP](https://community.ofelia.com/u/Sean_McP)
#### Post date: [12 December 2014 11:09 UTC](https://community.ofelia.com/t/connector-e-mail/5441/5 "2014-12-12T11:09:02Z")
rather than make gmail less secure as someone said, why not install a simple email server on your PC to get it working without having to go to google.
I have HMailServer on the same machine which does a great job.
regards
---
### Author:  [@Sean\_McP](https://community.ofelia.com/u/Sean_McP)
#### Post date: [11 January 2015 06:20 UTC](https://community.ofelia.com/t/connector-e-mail/5441/6 "2015-01-11T06:20:51Z")
Hi Irina,
Glad you’ve opened the diagrams, as for the configure button not being oeprational, I assume it works under normal (say a new process) rather than an imported one? If yes then there must be an error in the diagram somewhere. I could try it on my platform if you wanted as long a there is nothing company confidential in it and you’re free to pass it on.
The new email issue is to do with SSL security and certificates.
I’ve done a general google search and there is much on this subject but one article that looks good is referenced [here](http://www.mkyong.com/webservices/jax-ws/suncertpathbuilderexception-unable-to-find-valid-certification-path-to-requested-target/)
Note though a comment I found on another [post](http://myshittycode.com/2014/06/05/java-https-unable-to-find-valid-certification-path-to-requested-target/) relating to the previous post:
\*The only thing I want to point out here is the link to InstallCert.java in his blog is dead, but you can download it from [https://code.google.com/p/java-use-examples/source/browse/trunk/src/com/aw/ad/util/InstallCert.java](https://code.google.com/p/java-use-examples/source/browse/trunk/src/com/aw/ad/util/InstallCert.java) \*
Hope this helps,
regards
Seán
---
### Author:  [@haris.subasic](https://community.ofelia.com/u/haris.subasic)
#### Post date: [11 December 2014 14:34 UTC](https://community.ofelia.com/t/connector-e-mail/5441/7 "2014-12-11T14:34:48Z")
In a case of a problem, the best is to check the logs, and to see what is the error stack. You can also copy/paste the error here and someone will try to help you understand it.
In the Studio, you will find your engine log under Help menu.
---
### Author:  [@marcy.ira](https://community.ofelia.com/u/marcy.ira)
#### Post date: [11 December 2014 14:56 UTC](https://community.ofelia.com/t/connector-e-mail/5441/8 "2014-12-11T14:56:02Z")
Hi, thank you for answer.
Last try is still in state _Executing_.
These are the previous one logs:
11-Dec-2014 13:49:25 org.bonitasoft.engine.log.technical.TechnicalLoggerSLF4JImpl log
WARNING: Error while executing connector with id 11
org.bonitasoft.engine.core.connector.exception.SConnectorException: org.bonitasoft.engine.connector.exception.SConnectorException: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.exception.SConnectorValidationException: org.bonitasoft.engine.connector.ConnectorValidationException: Error validating connector org.bonitasoft.connectors.email.EmailConnector:
No recipient address(es) is set (either in ‘to’, ‘cc’ or ‘bcc’
```
at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnectorInClassloader(ConnectorServiceImpl.java:309)
at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnector(ConnectorServiceImpl.java:146)
at org.bonitasoft.engine.connector.ConnectorServiceDecorator.executeConnector(ConnectorServiceDecorator.java:117)
at org.bonitasoft.engine.execution.work.ExecuteConnectorWork.work(ExecuteConnectorWork.java:122)
at org.bonitasoft.engine.execution.work.FailureHandlingBonitaWork.work(FailureHandlingBonitaWork.java:72)
at org.bonitasoft.engine.work.BonitaWork.run(BonitaWork.java:56)
at org.bonitasoft.engine.work.SequenceRunnableExecutor.innerRun(SequenceRunnableExecutor.java:45)
at org.bonitasoft.engine.work.BonitaRunnable.run(BonitaRunnable.java:35)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
```
Caused by: org.bonitasoft.engine.connector.exception.SConnectorException: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.exception.SConnectorValidationException: org.bonitasoft.engine.connector.ConnectorValidationException: Error validating connector org.bonitasoft.connectors.email.EmailConnector:
No recipient address(es) is set (either in ‘to’, ‘cc’ or ‘bcc’
```
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.execute(ConnectorExecutorImpl.java:97)
at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnectorInClassloader(ConnectorServiceImpl.java:301)
... 13 more
```
Caused by: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.exception.SConnectorValidationException: org.bonitasoft.engine.connector.ConnectorValidationException: Error validating connector org.bonitasoft.connectors.email.EmailConnector:
No recipient address(es) is set (either in ‘to’, ‘cc’ or ‘bcc’
```
at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source)
at java.util.concurrent.FutureTask.get(Unknown Source)
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.getValue(ConnectorExecutorImpl.java:107)
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.execute(ConnectorExecutorImpl.java:91)
... 14 more
```
Caused by: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.exception.SConnectorValidationException: org.bonitasoft.engine.connector.ConnectorValidationException: Error validating connector org.bonitasoft.connectors.email.EmailConnector:
No recipient address(es) is set (either in ‘to’, ‘cc’ or ‘bcc’
```
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl$ExecuteConnectorCallable.call(ConnectorExecutorImpl.java:143)
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl$ExecuteConnectorCallable.call(ConnectorExecutorImpl.java:124)
... 5 more
```
Caused by: org.bonitasoft.engine.connector.exception.SConnectorValidationException: org.bonitasoft.engine.connector.ConnectorValidationException: Error validating connector org.bonitasoft.connectors.email.EmailConnector:
No recipient address(es) is set (either in ‘to’, ‘cc’ or ‘bcc’
```
at org.bonitasoft.engine.core.connector.impl.SConnectorAdapter.validate(SConnectorAdapter.java:63)
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl$ExecuteConnectorCallable.call(ConnectorExecutorImpl.java:139)
... 6 more
```
Caused by: org.bonitasoft.engine.connector.ConnectorValidationException: Error validating connector org.bonitasoft.connectors.email.EmailConnector:
No recipient address(es) is set (either in ‘to’, ‘cc’ or ‘bcc’
```
at org.bonitasoft.connectors.email.EmailConnector.validateInputParameters(EmailConnector.java:183)
at org.bonitasoft.engine.core.connector.impl.SConnectorAdapter.validate(SConnectorAdapter.java:61)
... 7 more
```
11-Dec-2014 13:49:25 org.bonitasoft.engine.log.technical.TechnicalLoggerSLF4JImpl log
WARNING: No catch error event was defined to handle the error code ‘’ defined in the process [name: Pool4, version: 1.0], throw event: . This throw error event will act as a Terminate Event.
11-Dec-2014 15:10:40 org.bonitasoft.forms.server.accessor.impl.XMLApplicationFormDefAccessorImpl
WARNING: The node for the form Pool4–1.0$recap was not found in the forms definition file
11-Dec-2014 15:10:40 org.bonitasoft.forms.server.accessor.impl.XMLApplicationFormDefAccessorImpl
WARNING: The node for the form Pool4–1.0$recap was not found in the forms definition file
11-Dec-2014 15:10:41 org.bonitasoft.forms.server.accessor.impl.XMLApplicationFormDefAccessorImpl
WARNING: The node for the form Pool4–1.0$recap was not found in the forms definition file
11-Dec-2014 15:10:41 org.bonitasoft.forms.server.accessor.impl.XMLApplicationFormDefAccessorImpl
WARNING: The node for the form Pool4–1.0$recap was not found in the forms definition file
11-Dec-2014 15:10:46 org.bonitasoft.forms.server.accessor.impl.XMLApplicationFormDefAccessorImpl
WARNING: The node for the form Pool4–1.0$recap was not found in the forms definition file
---
### Author:  [@marcy.ira](https://community.ofelia.com/u/marcy.ira)
#### Post date: [6 January 2015 09:51 UTC](https://community.ofelia.com/t/connector-e-mail/5441/9 "2015-01-06T09:51:23Z")
I installed new version Community 6.4.0. and I have two problem. One, connector is not working again. Second, can’t transfer diagrams from previous version (can’t open them).
For connectors, this is log:
Jan 6, 2015 10:29:12 AM org.bonitasoft.engine.log.technical.TechnicalLoggerSLF4JImpl log
FINE: THREAD\_ID=300 | HOSTNAME=Ira | TENANT\_ID=1 | Exception :
org.bonitasoft.engine.core.connector.exception.SConnectorException: PROCESS\_DEFINITION\_ID=7934307358719980562 | PROCESS\_NAME=Pokusaj | PROCESS\_VERSION=3.0 | PROCESS\_INSTANCE\_ID=1012 | ROOT\_PROCESS\_INSTANCE\_ID=1012 | FLOW\_NODE\_DEFINITION\_ID=-8581955940093892709 | FLOW\_NODE\_INSTANCE\_ID=20057 | FLOW\_NODE\_NAME=Approved | CONNECTOR\_DEFINITION\_IMPLEMENTATION\_CLASS\_NAME=saljem emial | CONNECTOR\_INSTANCE\_ID=20011 | org.bonitasoft.engine.connector.exception.SConnectorException: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Could not connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnectorInClassloader(ConnectorServiceImpl.java:332)
at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnector(ConnectorServiceImpl.java:150)
at org.bonitasoft.engine.connector.ConnectorServiceDecorator.executeConnector(ConnectorServiceDecorator.java:111)
at org.bonitasoft.engine.execution.work.ExecuteConnectorWork.work(ExecuteConnectorWork.java:125)
at org.bonitasoft.engine.execution.work.failurewrapping.TxInHandleFailureWrappingWork.work(TxInHandleFailureWrappingWork.java:42)
at org.bonitasoft.engine.execution.work.failurewrapping.TxInHandleFailureWrappingWork.work(TxInHandleFailureWrappingWork.java:42)
at org.bonitasoft.engine.execution.work.failurewrapping.TxInHandleFailureWrappingWork.work(TxInHandleFailureWrappingWork.java:42)
at org.bonitasoft.engine.execution.work.failurewrapping.TxInHandleFailureWrappingWork.work(TxInHandleFailureWrappingWork.java:42)
at org.bonitasoft.engine.execution.work.FailureHandlingBonitaWork.work(FailureHandlingBonitaWork.java:70)
at org.bonitasoft.engine.work.BonitaWork.run(BonitaWork.java:56)
at org.bonitasoft.engine.work.SequenceRunnableExecutor.innerRun(SequenceRunnableExecutor.java:47)
at org.bonitasoft.engine.work.BonitaRunnable.run(BonitaRunnable.java:35)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:662)
Caused by: org.bonitasoft.engine.connector.exception.SConnectorException: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Could not connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.execute(ConnectorExecutorImpl.java:119)
at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnectorInClassloader(ConnectorServiceImpl.java:324)
… 14 more
Caused by: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Could not connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)
at java.util.concurrent.FutureTask.get(FutureTask.java:83)
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.getValue(ConnectorExecutorImpl.java:143)
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.execute(ConnectorExecutorImpl.java:113)
… 15 more
Caused by: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Could not connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at org.bonitasoft.engine.core.connector.impl.SConnectorAdapter.execute(SConnectorAdapter.java:72)
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl$ExecuteConnectorCallable.call(ConnectorExecutorImpl.java:188)
at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl$ExecuteConnectorCallable.call(ConnectorExecutorImpl.java:170)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
… 3 more
Caused by: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Could not connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at org.bonitasoft.connectors.email.EmailConnector.executeBusinessLogic(EmailConnector.java:473)
at org.bonitasoft.engine.connector.AbstractConnector.execute(AbstractConnector.java:74)
at org.bonitasoft.engine.core.connector.impl.SConnectorAdapter.execute(SConnectorAdapter.java:70)
… 7 more
Caused by: javax.mail.MessagingException: Could not connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1972)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:642)
at javax.mail.Service.connect(Service.java:317)
at javax.mail.Service.connect(Service.java:176)
at javax.mail.Service.connect(Service.java:125)
at javax.mail.Transport.send0(Transport.java:194)
at javax.mail.Transport.send(Transport.java:124)
at org.bonitasoft.connectors.email.EmailConnector.executeBusinessLogic(EmailConnector.java:471)
… 9 more
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:174)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1747)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:241)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:235)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1209)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:135)
at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Handshaker.java:593)
at com.sun.net.ssl.internal.ssl.Handshaker.process\_record(Handshaker.java:529)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:943)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1188)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1215)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1199)
at com.sun.mail.util.SocketFetcher.configureSSLSocket(SocketFetcher.java:548)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:352)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:207)
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1938)
… 16 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:323)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:217)
at sun.security.validator.Validator.validate(Validator.java:218)
at com.sun.net.ssl.internal.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:126)
at com.sun.net.ssl.internal.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:209)
at com.sun.net.ssl.internal.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:249)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1188)
… 27 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:174)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:238)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:318)
… 33 more
Recipient mail is script:
return BonitaUsers.getUserProfessionalContactInfo(apiAccessor, BonitaUsers.getProcessInstanceInitiator(apiAccessor, processInstanceId).getId()).getEmail();
Yes, I have right email in contacts and i tried to enter manually address, but didn’t work. Please help.
---
### Author:  [@Sean\_McP](https://community.ofelia.com/u/Sean_McP)
#### Post date: [10 January 2015 03:31 UTC](https://community.ofelia.com/t/connector-e-mail/5441/10 "2015-01-10T03:31:27Z")
regarding the Failure to open diagrams, how did you move them?
If you copied the Diagram folder from 6.3.x to 6.4.x this will not work, you must
Open 6.3.x → Open Diagram → Diagram-\>Export (the diagram) (Not export as) and close 6.3.x
This will create a BAR file.
Open 6.4.x → Diagram-\>Import (the diagram) point to the created BAR file from the export above.
Hope this helps,
re the Mail - can’t help there sorry…
regards
Seán
---
### Author:  [@marcy.ira](https://community.ofelia.com/u/marcy.ira)
#### Post date: [11 January 2015 00:07 UTC](https://community.ofelia.com/t/connector-e-mail/5441/11 "2015-01-11T00:07:19Z")
Hi Sean,
In meanwhile I managed to open diagrams (in the way that you described), but the button for Configure is not working for all imported diagrams. I am pressing it, but nothing happens. And without it I can’t run process.
I still have problem with sending e-mail…
---
### Author:  [@sylvain.bailly](https://community.ofelia.com/u/sylvain.bailly)
#### Post date: [11 December 2014 15:28 UTC](https://community.ofelia.com/t/connector-e-mail/5441/12 "2014-12-11T15:28:23Z")
Try to write your recipient address manually and if it works, put your variable.
---
### Author:  [@marcy.ira](https://community.ofelia.com/u/marcy.ira)
#### Post date: [11 December 2014 15:45 UTC](https://community.ofelia.com/t/connector-e-mail/5441/13 "2014-12-11T15:45:06Z")
Hi.
I have two ways of defining and neither one is giving me result.
1. **Approved** - To is defined as Script with:
return
BonitaUsers.getUserProfessionalContactInfo(apiAccessor, BonitaUsers.getProcessInstanceInitiator(apiAccessor, processInstanceId).getId()).getEmail();
And as result it gives status: _Failed,_ so i guess something in that script is wrong.
1. \*\*Not approved _- To is defined as variable called **email** (Text), in execution of process i enter email, where i want it to be sent. This gives status: Executing_, nothing in logs, but no email.
---
### Author:  [@sylvain.bailly](https://community.ofelia.com/u/sylvain.bailly)
#### Post date: [11 December 2014 23:39 UTC](https://community.ofelia.com/t/connector-e-mail/5441/14 "2014-12-11T23:39:26Z")
I have the same on my process and it works:
return BonitaUsers.getUserProfessionalContactInfo(apiAccessor,BonitaUsers.getProcessInstanceInitiator(apiAccessor,processInstanceId).getId()).getEmail();
Do not jump a line after the return. Create a form at the begining in a new human task and put it as initial value to see what you get.
---
### Author:  [@marcy.ira](https://community.ofelia.com/u/marcy.ira)
#### Post date: [12 December 2014 08:48 UTC](https://community.ofelia.com/t/connector-e-mail/5441/15 "2014-12-12T08:48:11Z")
I did this, but it is still not working. Now process is executing, no failing, but no email either. I tried different emails
---
### Author:  [@sylvain.bailly](https://community.ofelia.com/u/sylvain.bailly)
#### Post date: [12 December 2014 11:52 UTC](https://community.ofelia.com/t/connector-e-mail/5441/16 "2014-12-12T11:52:14Z")
Problem fixed
---
### Author:  [@sylvain.bailly](https://community.ofelia.com/u/sylvain.bailly)
#### Post date: [12 December 2014 11:52 UTC](https://community.ofelia.com/t/connector-e-mail/5441/17 "2014-12-12T11:52:30Z")
Problem fixed