# Default Archived overview Error **URL:** \ **Category:** Q&A\ **Created:** [19 December 2019 06:09 UTC](https://community.ofelia.com/t/default-archived-overview-error/9917 "2019-12-19T06:09:14Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![amitsayare\_1414576](https://avatars.discourse-cdn.com/v4/letter/a/47e85d/32.png) [@amitsayare\_1414576](https://community.ofelia.com/u/amitsayare_1414576)\ **Post date:** [19 December 2019 06:09 UTC](https://community.ofelia.com/t/default-archived-overview-error/9917/1 "2019-12-19T06:09:14Z")
Hello everyone, I m facing issue about Default Archived overview. I create business variables and Upload\_Documents, but in the archived overview section I unable to open the uploaded file It's give me the error i.e 500 internal server error. please help me to find the solution. Thanks. ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/community_bonitasoft/original/2X/6/6b7b18c0478f2645369e82e009b65e3b97f2cc12.svg) [@system](https://community.ofelia.com/u/system)\ **Post date:** [19 December 2019 18:31 UTC](https://community.ofelia.com/t/default-archived-overview-error/9917/2 "2019-12-19T18:31:31Z")
I managed to reproduce the issue and logged a ticket for it: [https://bonita.atlassian.net/browse/BBPMC-568](https://bonita.atlassian.net/browse/BBPMC-568) Thanks for the report! ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/community_bonitasoft/original/2X/6/6b7b18c0478f2645369e82e009b65e3b97f2cc12.svg) [@system](https://community.ofelia.com/u/system)\ **Post date:** [19 December 2019 08:16 UTC](https://community.ofelia.com/t/default-archived-overview-error/9917/3 "2019-12-19T08:16:47Z")
As error 500 is an issue on server side can you share Bonita Engine log file? If you are running the process in Bonita Studio this log file is available from the help menu. Thanks. ---
**Author:** ![cesar.ribeiro\_139076](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@cesar.ribeiro\_139076](https://community.ofelia.com/u/cesar.ribeiro_139076)\ **Post date:** [19 December 2019 17:36 UTC](https://community.ofelia.com/t/default-archived-overview-error/9917/4 "2019-12-19T17:36:00Z")
Hello Guess we have a similar issue here. First of all, we started with 7.3.x then migrated to 7.9.4 (development environment) throught migration script. Now, I did notice two things: - Our process cases, even reaching it's normal end, used to stay with  **State: started** in Portal. Now, it stays with  **State: completed**. - Once the case reach it's ending, it's archived. Then, when I do click the archived case' previously uploaded documents, it throws me an error:  The requested content cannot be loaded. Please try again later. There goes a link with error log: [https://gist.github.com/carrbrpoa/60113120362573d52762206dc62c8d26](https://gist.github.com/carrbrpoa/60113120362573d52762206dc62c8d26) Thanks in advance! ---
**Author:** ![cesar.ribeiro\_139076](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@cesar.ribeiro\_139076](https://community.ofelia.com/u/cesar.ribeiro_139076)\ **Post date:** [20 December 2019 13:29 UTC](https://community.ofelia.com/t/default-archived-overview-error/9917/5 "2019-12-20T13:29:22Z")
Thanks Antoine! By the way, you say in the ticket that affected version is \>= 7.10.0, but our environment is with 7.9.4 installed from Docker image. ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/community_bonitasoft/original/2X/6/6b7b18c0478f2645369e82e009b65e3b97f2cc12.svg) [@system](https://community.ofelia.com/u/system)\ **Post date:** [20 January 2020 09:48 UTC](https://community.ofelia.com/t/default-archived-overview-error/9917/6 "2020-01-20T09:48:56Z")
For issue reported by community members we always try to reproduce them on latest version available, this is why affected version is set to 7.10.0. But you are right, as you faced the issue on 7.9.4 I should have include this version as well. Note that the issue is likely to be fixed in the next maintenance release (7.10.1) that should be available beginning of February. ---
**Author:** ![amitsayare\_1414576](https://avatars.discourse-cdn.com/v4/letter/a/47e85d/32.png) [@amitsayare\_1414576](https://community.ofelia.com/u/amitsayare_1414576)\ **Post date:** [20 January 2020 09:59 UTC](https://community.ofelia.com/t/default-archived-overview-error/9917/7 "2020-01-20T09:59:34Z")
Thank you very much.