### Author:  [@a.schelhaas](https://community.ofelia.com/u/a.schelhaas)
#### Post date: [29 December 2015 11:43 UTC](https://community.ofelia.com/t/portal-not-running/6801/1 "2015-12-29T11:43:41Z")
I did an installation on Ubuntu 14.04 LTS according the document [http://documentation.bonitasoft.com/ubuntu-openjdk-tomcat-postgresql-0](http://documentation.bonitasoft.com/ubuntu-openjdk-tomcat-postgresql-0)
But when I’m trying to connect to BPM Portal (http://\:8080/bonita) I’m getting a 404 error. Question: is the Tomcat part of the manual complete. It seems that the virual directory ‘bonita’ does not exist…
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### Author:  [@Sean\_McP](https://community.ofelia.com/u/Sean_McP)
#### Post date: [29 December 2015 12:27 UTC](https://community.ofelia.com/t/portal-not-running/6801/2 "2015-12-29T12:27:05Z")
You did use your server name didn’t you?
http://:8080/bonita is wrong…
.
[http://myservername:8080/bonita](http://myservername:8080/bonita) is correct…
regards
Seán
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### Author:  [@a.schelhaas](https://community.ofelia.com/u/a.schelhaas)
#### Post date: [29 December 2015 12:49 UTC](https://community.ofelia.com/t/portal-not-running/6801/3 "2015-12-29T12:49:47Z")
Yes, I did use the server name.
[http://bpmserver.schelhaas.local:8080/bonita](http://bpmserver.schelhaas.local:8080/bonita)
tomcat7 logfiles:
[bonita.2015-12-29.log](http://download.schelhaas.net/bonita/bonita.2015-12-29.log)
[catalina.2015-12-29.log](http://download.schelhaas.net/bonita/catalina.2015-12-29.log)
[catalina.out](http://download.schelhaas.net/bonita/catalina.out)
---
### Author:  [@Sean\_McP](https://community.ofelia.com/u/Sean_McP)
#### Post date: [29 December 2015 14:56 UTC](https://community.ofelia.com/t/portal-not-running/6801/4 "2015-12-29T14:56:01Z")
OK, but in your post it didn’t look like it 🙂
So if you look at your folder hierarchy do you find these:?
/opt/bonita/bonita\_home-7.1.4/engine-server/work/platform
/opt/bonita/bonita\_home-7.1.4/engine-client/work/bonita-client-community.properties
because that’s what it’s looking for.
If not then you must have got something wrong somewhere,
regards
---
### Author:  [@a.schelhaas](https://community.ofelia.com/u/a.schelhaas)
#### Post date: [30 December 2015 12:58 UTC](https://community.ofelia.com/t/portal-not-running/6801/5 "2015-12-30T12:58:33Z")
Directory and file were not mentioned in de the installation document. This is the reason they were missing. Fixed that by creating the missing folders and copying the file ‘bonita-client-community.properties’ to the required location.
After restarting the server there are still errors.
Bonita.yyyy-MM-dd.log:
`2015-12-30 12:48:02.695 +0100 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer initializeEngine
INFO: Initializing Bonita Engine…
2015-12-30 12:48:02.695 +0100 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer initializeEngine
INFO: Initializing Spring context…
2015-12-30 12:48:02.696 +0100 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer initializeEngine
INFO: Exception while initializing the engine: org.bonitasoft.engine.exception.BonitaRuntimeException: org.bonitasoft.engine.exception.BonitaHomeConfigurationException: platformClassName not set in bonita-platform-private.properties
2015-12-30 12:48:02.697 +0100 org.bonitasoft.engine.api.internal.servlet.EngineInitializerListener org.bonitasoft.engine.api.internal.servlet.EngineInitializerListener contextInitialized
SEVERE: Error while initializing the Engine
org.bonitasoft.engine.exception.BonitaRuntimeException: org.bonitasoft.engine.exception.BonitaHomeConfigurationException: platformClassName not set in bonita-platform-private.properties
at org.bonitasoft.engine.EngineInitializer.getPlatformAccessor(EngineInitializer.java:65)
at org.bonitasoft.engine.EngineInitializer.initializeEngine(EngineInitializer.java:83)
at org.bonitasoft.engine.api.internal.servlet.EngineInitializerListener.contextInitialized(EngineInitializerListener.java:42)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4973)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5467)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:632)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:670)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1839)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Caused by: org.bonitasoft.engine.exception.BonitaHomeConfigurationException: platformClassName not set in bonita-platform-private.properties
at org.bonitasoft.engine.service.impl.ServiceAccessorFactory.createPlatformServiceAccessor(ServiceAccessorFactory.java:63)
at org.bonitasoft.engine.EngineInitializer.getPlatformAccessor(EngineInitializer.java:63)
… 15 more
2015-12-30 12:48:02.778 +0100 org.bonitasoft.console.common.server.servlet.PlatformTenantListener org.bonitasoft.console.common.server.servlet.PlatformTenantListener initializeDefaultTenant
SEVERE: Bonita exception while creating tenant directory
org.bonitasoft.engine.exception.ServerAPIException: java.lang.reflect.InvocationTargetException
at org.bonitasoft.engine.api.impl.LocalServerAPIFactory.getServerAPI(LocalServerAPIFactory.java:45)
at org.bonitasoft.engine.api.TenantAPIAccessor.getServerAPI(TenantAPIAccessor.java:53)
at org.bonitasoft.engine.api.TenantAPIAccessor.getAPI(TenantAPIAccessor.java:97)
at org.bonitasoft.engine.api.TenantAPIAccessor.getLoginAPI(TenantAPIAccessor.java:103)
at org.bonitasoft.console.common.server.servlet.PlatformTenantListener.initializeDefaultTenant(PlatformTenantListener.java:61)
at org.bonitasoft.console.common.server.servlet.PlatformTenantListener.contextInitialized(PlatformTenantListener.java:44)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4973)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5467)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:632)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:670)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1839)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.bonitasoft.engine.api.impl.LocalServerAPIFactory.getServerAPI(LocalServerAPIFactory.java:43)
… 18 more
Caused by: java.lang.ExceptionInInitializerError: Cannot load class null. Platform property ‘serverApi’ may not be set.
at org.bonitasoft.engine.api.impl.ServerAPIFactory.getServerAPIImplementation(ServerAPIFactory.java:47)
at org.bonitasoft.engine.api.impl.ServerAPIFactory.getServerAPI(ServerAPIFactory.java:35)
… 23 more
2015-12-30 12:48:02.779 +0100 org.bonitasoft.console.common.server.servlet.PlatformTenantListener org.bonitasoft.console.common.server.servlet.PlatformTenantListener contextInitialized
SEVERE: Error while initializing the default tenant
org.bonitasoft.engine.exception.ServerAPIException: java.lang.reflect.InvocationTargetException
at org.bonitasoft.engine.api.impl.LocalServerAPIFactory.getServerAPI(LocalServerAPIFactory.java:45)
at org.bonitasoft.engine.api.TenantAPIAccessor.getServerAPI(TenantAPIAccessor.java:53)
at org.bonitasoft.engine.api.TenantAPIAccessor.getAPI(TenantAPIAccessor.java:97)
at org.bonitasoft.engine.api.TenantAPIAccessor.getLoginAPI(TenantAPIAccessor.java:103)
at org.bonitasoft.console.common.server.servlet.PlatformTenantListener.initializeDefaultTenant(PlatformTenantListener.java:61)
at org.bonitasoft.console.common.server.servlet.PlatformTenantListener.contextInitialized(PlatformTenantListener.java:44)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4973)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5467)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:632)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:670)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1839)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.bonitasoft.engine.api.impl.LocalServerAPIFactory.getServerAPI(LocalServerAPIFactory.java:43)
… 18 more
Caused by: java.lang.ExceptionInInitializerError: Cannot load class null. Platform property ‘serverApi’ may not be set.
at org.bonitasoft.engine.api.impl.ServerAPIFactory.getServerAPIImplementation(ServerAPIFactory.java:47)
at org.bonitasoft.engine.api.impl.ServerAPIFactory.getServerAPI(ServerAPIFactory.java:35)
… 23 more
2015-12-30 12:48:03.219 +0100 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer unloadEngine
INFO: Stopping Bonita Engine…
2015-12-30 12:48:03.219 +0100 org.bonitasoft.engine.api.internal.servlet.EngineInitializerListener org.bonitasoft.engine.api.internal.servlet.EngineInitializerListener contextDestroyed
SEVERE: Error while unloading the Engine
org.bonitasoft.engine.exception.BonitaRuntimeException: org.bonitasoft.engine.exception.BonitaHomeConfigurationException: platformClassName not set in bonita-platform-private.properties
at org.bonitasoft.engine.EngineInitializer.getPlatformAccessor(EngineInitializer.java:65)
at org.bonitasoft.engine.EngineInitializer.unloadEngine(EngineInitializer.java:156)
at org.bonitasoft.engine.api.internal.servlet.EngineInitializerListener.contextDestroyed(EngineInitializerListener.java:33)
at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:5014)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5659)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:232)
at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1575)
at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1564)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Caused by: org.bonitasoft.engine.exception.BonitaHomeConfigurationException: platformClassName not set in bonita-platform-private.properties
at org.bonitasoft.engine.service.impl.ServiceAccessorFactory.createPlatformServiceAccessor(ServiceAccessorFactory.java:63)
at org.bonitasoft.engine.EngineInitializer.getPlatformAccessor(EngineInitializer.java:63)
… 11 more
`
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### Author:  [@Sean\_McP](https://community.ofelia.com/u/Sean_McP)
#### Post date: [30 December 2015 17:30 UTC](https://community.ofelia.com/t/portal-not-running/6801/6 "2015-12-30T17:30:53Z")
_Directory and file were not mentioned in de the installation document. This is the reason they were missing. Fixed that by creating the missing folders and copying the file ‘bonita-client-community.properties’ to the required location._
The directory and file are not supposed to be mentioned in the installation document. they are supposed to be created by the installation.
I think you must have gotten a step wrong somewhere in the installation.
For example if you search your installation for the folder
**/opt/bonita/bonita\_home-7.1.4/engine-server/work/platform**
is there an extra /bonita/ in there for i.e.
/opt/bonita/bonita/bonita\_home-7.1.4/engine-server/work/platform
Where do you find the original platform folder?
I think you might have to try the whole install again, and if you do fix it can you let us know how you did it…
regards
Seán