# When I start Portal the 404 page opens

**URL:** https://community.ofelia.com/t/when-i-start-portal-the-404-page-opens/10742
**Category:** Q&A
**Created:** [4 April 2021 04:12 UTC](https://community.ofelia.com/t/when-i-start-portal-the-404-page-opens/10742 "2021-04-04T04:12:02Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![shayan.ojaghi.mir\_25](https://avatars.discourse-cdn.com/v4/letter/s/278dde/32.png) [@shayan.ojaghi.mir\_25](https://community.ofelia.com/u/shayan.ojaghi.mir_25)
#### Post date: [4 April 2021 04:12 UTC](https://community.ofelia.com/t/when-i-start-portal-the-404-page-opens/10742/1 "2021-04-04T04:12:02Z")

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When I start Portal for the first time, the 404 page&nbsp;appears with the below details:

# HTTP Status 404 – Not Found

* * *

**Type** &nbsp;Status Report

**Message** &nbsp;The requested resource [/bonita/loginservice] is not available

**Description** &nbsp;The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

* * *

### Apache Tomcat/8.5.59

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But the UI Designer page works just fine.

What should I do to fix this problem?

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### Author: ![alexjhcm\_2529035](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@alexjhcm\_2529035](https://community.ofelia.com/u/alexjhcm_2529035)
#### Post date: [4 April 2021 23:37 UTC](https://community.ofelia.com/t/when-i-start-portal-the-404-page-opens/10742/2 "2021-04-04T23:37:48Z")

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This problem usually happens for several reasons, to solve it you can try the following:  
- Delete all data and restart Bonita Studio.  
- Close Bonita Studio and open the file: **/BonitaStudioCommunity-2021.1/wokspace/yourProjectName/META-INF/MANIFEST.MF** , and check if the _Bundle-Name_ variable is assigned the exact name of your project (e.g. _Bundle-Name: yourProjectName_).&nbsp;Additionally, you can generate a new project just to verify what data is initialized in that file.  
- Close Bonita Studio and delete all the contents of the folder: **/BonitaStudioCommunity-2021.1/wokspace/yourProjectName/h2\_database/**

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### Author: ![Ibrahimi\_nasim](https://avatars.discourse-cdn.com/v4/letter/i/a4c791/32.png) [@Ibrahimi\_nasim](https://community.ofelia.com/u/Ibrahimi_nasim)
#### Post date: [7 January 2022 16:32 UTC](https://community.ofelia.com/t/when-i-start-portal-the-404-page-opens/10742/3 "2022-01-07T16:32:26Z")

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Removing all files in h2\_database directory resolved my problem.

thanks
